Refund policy
At Kadamzar, customer satisfaction is our priority. If you receive a defective, damaged, or incorrect item, you may request a return or exchange within 2 days of receiving your order.
Eligibility for Returns & Exchanges
- Item must be unused, unwashed, and in its original condition.
- Original tags and packaging must be intact.
- Returns are only accepted for defective, damaged, or incorrect products.
Non-Returnable Items
- Sale or discounted items.
- Products damaged due to misuse, washing, or normal wear and tear.
Refunds
- Once the returned item is received and inspected, we will notify you of the approval status.
- Approved refunds will be processed within 5–7 business days.
- Shipping charges are non-refundable unless the mistake was on our side.
Exchange Policy
- Size exchanges are available within 2 days of delivery, subject to stock availability.
- Customers may be responsible for exchange shipping charges unless the item received was defective or incorrect.
Contact Us
For any return, exchange, or refund requests, please contact our support team within 2 days of receiving your order.